Privacy Policy

Effective date: July 15, 2026

Aurora Information Services ("Aurora," "we," "us," or "our") provides AI-assisted social media content creation, scheduling, and publishing services for small businesses. This Privacy Policy explains what information we collect, how we use it, and the choices you have. By using our website or services, you agree to the practices described here.

Information we collect

• Information you provide. When you contact us, request a demo or quote, or engage our services, we collect details such as your name, business name, email address, phone number, and any information you include in your message.
• Client content and accounts. To deliver our services, you may grant us access to social media accounts, brand assets, product information, and similar materials. We use these solely to create and publish content on your behalf.
• Usage and technical data. When you visit our website, we may collect standard technical information such as browser type, device type, referring pages, and aggregated, privacy-first analytics. We do not use invasive cross-site advertising trackers.

How we use your information

• To respond to inquiries and provide quotes, demos, and onboarding.
• To create, schedule, and publish content and to operate and improve our services.
• To communicate with you about your account, service updates, and support.
• To comply with legal obligations and enforce our agreements.

How we share information

We do not sell your personal information. We share information only as needed to operate our services:

• Social and publishing platforms (such as TikTok, Instagram, Facebook, YouTube, and X) when publishing content you have authorized on your accounts.
• Service providers that support our operations (for example, hosting, analytics, and email delivery), bound by confidentiality obligations.
• Legal and safety reasons, when required by law or to protect rights, safety, and property.

Cookies and analytics

Our website may use privacy-respecting analytics to understand aggregate traffic and improve the site. We aim to avoid non-essential cookies. You can control cookies through your browser settings.

Data retention

We keep personal information for as long as needed to provide our services and for legitimate business or legal purposes. When information is no longer needed, we take reasonable steps to delete or de-identify it.

Data security

We use reasonable administrative, technical, and organizational measures to protect information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Your choices and rights

You may request access to, correction of, or deletion of your personal information, and you may opt out of non-essential communications at any time. Depending on where you live, you may have additional rights under applicable law. To make a request, contact us at the email below.

Children's privacy

Our services are intended for businesses and are not directed to children under 13. We do not knowingly collect personal information from children.

Changes to this policy

We may update this Privacy Policy from time to time. Changes are effective when posted on this page, with an updated effective date.

Contact us

Questions about this policy? Email jeremy@aurorainformationservices.com. Aurora Information Services serves businesses across Alaska and nationwide.